Angela Luk

Staff Product Designer, London, UK

A product designer with over 10 years’ experience shaping products from vision to execution across high-traffic consumer apps, SaaS platforms, and 0→1 initiatives. I specialise in systems thinking and obsess over details, edge cases, and the “why” behind what is built. I lead with empathy and thrive in cross-functional teams, bringing clarity and momentum to complex product challenges.

Most recently at Intercom, I've focused on AI-powered products and workflows; designing conversational interfaces, Voice AI, and internal tools that help teams confidently deploy AI agents at scale.

Outside of design and tech, you'll find me spending most of my free time outdoors in search of new hiking routes, attempting to perfect my latte art, or whittling.

Experience

  1. On a career break recharging and recalibrating

    After road-tripping and hiking around Canada, I’m now back and resparking my curiosity by exploring new personal projects, through building and experimenting with AI.

  2. Staff Product Designer at Intercom

  3. Senior Product Designer at Intercom

  4. Senior UX Designer at BBC Sounds

  5. UX Designer at BBC iPlayer

  6. Designer and co-founded Atama

  7. Product Development Manager at GEAR4

Contact

You can reach me on angela.luk90[at]gmail.com , or can connect with me on LinkedIn.